Annual fee
- £48 or £46 if paid online.
Subscription period
- Join any time.
- Runs for 12 months from when you start to use the service. (Your first collection is your start date.)
Collections
- Every two weeks between March and November.
- To download your calendar, see: Find your waste and recycling collection day.
Additional garden waste bins
- Each subscription will have its own renewal date after 12 months.
Renew the service
- It is up to you to renew your subscription(s). We will send an email when it is due, to remind you.
Please note: It can take up to 28 working days to deliver the bin, after you have subscribed.
Check the status of your subscription
Refunds
You have 30 days from when you subscribed to change your mind. You will get a refund, but we may deduct a sum for any collections we have made.
After 30 days, you can only end the service during the first 12 months under certain circumstances. We may be able to offer a partial refund.
Please get in touch to discuss whether you would qualify for a refund.
Moving home
If you move out of the area
We can refund or part refund your subscription under the Terms and Conditions for the service.
If you move into Calderdale
You will need to subscribe if you want to have this service.
If you move to another area of Calderdale
Contact us to ask to transfer your garden waste subscription.