Office open times
- Wednesday and Friday from 9.30am to 12.30pm.
Please note: We do not tolerate the bullying of staff.
If you have any queries, please email: licensing@calderdale.gov.uk.
Contact details
General licensing enquiries
- Licensing
- Phone: (01422) 393001 or 393002.
- Email: licensing@calderdale.gov.uk.
Licensing enforcement enquiries
Private Hire and Hackney Carriage
- Private Hire and Hackney Carriage licensing enquiries, Calderdale MBC Transport Services, Battinson Road, Halifax. HX1 4PL.
- Phone: (01422) 393001 or 393002.
- Email: licensing@calderdale.gov.uk.
Civil marriage and partnership venue licence
- Ceremony Coordinator, The Register Office, Spring Hall, Huddersfield Road, Halifax. HX3 0AQ.
- Phone: (01422) 288080.
- Email: ceremonies.team@calderdale.gov.uk.
Environmental permits
For any enquiry, contact Environmental Health Services:
- Address: Town Hall, Crossley Street, Halifax. HX1 1TP.
- Phone: (01422) 393001 or 393002.
- Email: environmental.health@calderdale.gov.uk.
Licensing information
Rights of appeal for environmental permits
Applicants can appeal:
- The refusal of a permit;
- or any/all the conditions that we have included with the permit, if it is granted.
Details of the appeal process will be given when you apply.
In many cases, concerns about conditions can be sorted by talking with us.
Complaints
To complain about a licensed business, you should first contact the trader. We suggest this is done in writing and that you get proof of delivery.
If the problem persists, contact the Council via the:
Licensed activity complaints form
We will look into the issue in line with the:
You can also contact:
- West Yorkshire Trading Standards.
- From outside the UK: European Consumer Centres Network.
To complain about an installation with an environmental permit:
- use the above form;
- or phone Customer First: (01422) 288001.
Appeal a refusal or condition
If you are refused a licence or want to appeal against any condition attached, please contact the Licensing Unit.
For our standards and procedures, please read:
If you are still not satisfied after you contact us, please see: Compliments and complaints.
Public registers
- Approved buildings for Civil Marriage or Civil Partnership ceremonies, within Calderdale: Approved venues for ceremonies.
- Licences and applications for motor salvage, caravan sites, gambling and gaming, private hire and hackney carriages: Public registers. (In relation to the Licensing Act 2003.)
- For a list of places that hold an environmental permit, see: Register of environmental permits. Other permits can be viewed free of charge during normal office hours.
We do not hold a public register for:
- Animal movements, performing animal, riding establishment, animal boarding or zoo licence holders.
- Scaffolding license holders or skip operators.
For more details about any licence, certificate or application, contact the Licensing Unit.
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