Access information and services online
Search our website for information about our services. Many things can be done online: Don't wait in line, do it online.
Chat online now with our virtual assistant or customer care advisers and get help with your query straight away.
Our advisers are available to help, Monday to Friday between 9am and 5pm.
Send us a message
You can send us a message on Facebook or Twitter about most enquiries, Monday to Friday between 9am and 5pm. It is usually quicker than phoning us.
If you are not on social media, you can always send us a message online.
Emergencies and out of hours
If you are in danger call 999.
If you need to contact us urgently when our offices are closed, phone our emergency number.
Compliments and complaints
If you want to give us some feedback about a council service, go to our complaints page.
Other ways to contact us
Use our contact us form and we will get back to you via email.
Come in person to:
Lines are open Monday to Friday between 9am and 5pm. (Closed for all bank holidays in England and Wales.)
Please note: Busy times are Mondays and lunch times from 12 noon to 1.30pm.
- Payments: 0161 627 9915 (Open 24 hours a day).
- Benefits and Council Tax: 01422 288003.
- Waste and recycling: 01422 288002.
- Roads and street lighting: 01422 288002.
- Housing: 01422 392460.
- For anything else: 01422 288001.
- (Service area or person you want to contact),
- Calderdale Council,
- Town Hall, Crossley Street,
- Halifax. West Yorkshire.
- HX1 1UJ.