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Contact us

Find the ways you can contact us.

Access information and services online

Search our website for information about our services. Many things can be done online: Don't wait in line, do it online.

Web chat

Chat online now with our virtual assistant or customer care advisers and get help with your query straight away.

Our advisers are available to help, Monday to Friday between 9am and 5pm.

Web chat: Advisers are available to help Chat now

Send us a message

You can send us a message on Facebook or Twitter about most enquiries, Monday to Friday between 9am and 5pm. It is usually quicker than phoning us.

If you are not on social media, you can always send us a message online.

Emergencies and out of hours

If you are in danger call 999.

If you need to contact us urgently when our offices are closed, phone our emergency number.

Compliments and complaints

If you want to give us some feedback about a council service, go to our complaints page.

Other ways to contact us

Email

Use our contact us form and we will get back to you via email.

Visit

Come in person to:

Please note: Offices are closed on Bank holidays.

Phone

Lines are open Monday to Friday between 9am and 5pm. (Closed for all bank holidays in England and Wales.)

Please note: Busy times are Mondays and lunch times from 12 noon to 1.30pm.

Write

  • (Service area or person you want to contact),
  • Calderdale Council,
  • Town Hall, Crossley Street,
  • Halifax. West Yorkshire.
  • HX1 1UJ.

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