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Customer First - Halifax

Visit us for face-to-face support with Council services.

What you can do here

Attend appointments for a Blue Badge or Concessionary Bus Pass application. To book, please phone: (01422) 288011.

Access a computer to use our online services.

Drop in to access and talk to us about our services or speak to one of our partners:

Department for Work and Pensions

  • Tuesdays from 10am to 4pm.

Visit for a chat about Benefits and Universal Credit.


  • Wednesdays from 10am to 12.30pm (Room D). These take place every other week.

Visit for a chat about Housing Support, Benefits, Health and Signposting and Referrals.

Better Living

  • Thursdays and Fridays from 10am to 4pm.

Attend your appointment for support around physical health and weight management.

Liaison and Diversion

  • Thursdays from 10am to 1pm.

Attend your appointment for conditional cautions and signposting for more support.


19 Horton Street
United Kingdom

Opening hours

Please note: On the last Thursday of the month, the building is closed to the public from 10am to 12.30pm.
Day Opening hours
Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 4pm
Weekends Closed

Our offices are closed for all Bank Holidays in England.

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