School transport appeals process

A parent/carer has the right to appeal if:

• they have been refused transport assistance;
• and they believe that they have special or exceptional circumstances that should be considered.

For more about the appeals process, please read:

• Home to School Transport Appeals - A Guide for Parents/Carers(PDF 439KB)

Stage one

The Service Manager for Home to School Transport can approve requests for transport assistance in special circumstances.

This is if requests are found to justify approval outside the Home to School Transport Policy.

If you believe that you have the grounds to appeal, please complete the:

• Stage One Appeal Form(DOCX 71KB)

Stage two

If you are not happy with your stage one appeal outcome, you can submit a further appeal.

This will be considered by an independent appeals panel.

For a stage two form, please contact us.

Contact us