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Support for parents and carers

Find support and help for parents, carers and young people.

Getting the right help at the right time is important. That help can be from professionals or specialist services. It can be from family or friends, which is often the most practical support you can get in a crisis.

Our glossary explains the terms and abbreviations used in the Local Offer, see:

For details on getting help, advice and independent support, see: Advice and support.

Early Help Pathway

This aims to give children and families having trouble at any point in their lives help, as early as possible.

For more about this, please see: Early Help Pathway.

All Age Disability Strategy

We want to be the 'Best Borough in The North' for everybody. This includes being a place where disabled people can access all areas and all parts of Calderdale life.

Our new strategy is for everyone living, working, studying and visiting Calderdale, please see: All Age Disability in Calderdale.

Calderdale Public Health Early Years' Service (PHEYS)

Support from the Health Visiting Team (breastfeeding, maternal mental health, in pregnancy and for children from birth to 5 years):

  • To access these services phone: 030 0304 5076.

For more detail:

Calderdale SEND Strategy

Calderdale's vision for children and young people with SEND is the same as that for all children.

This strategy sets out our objectives for 2019 to 2022:

This flowchart may also interest you:

To develop our new strategy for 2024 and beyond, we are working with:

  • parent carers;
  • children and young people;
  • and SEND professionals.

Computer access points

If you do not have a computer or you need help to find our Local Offer, there are PCs at:

Use this free service to find out more about what is available to you and your family. Staff are there to help if you need it.

Family Services Directory

For a range of services for children and young people and their families, see: Family services directory.

Family Support Teams at your local Children's Centre

Providing structured and tailored support on a wide range of matters. Find your local Family Support Team to help you manage through difficult times of family life:

Family Voice Calderdale

This is a project of Unique Ways.

  • It is the parent carer forum for Calderdale, so get involved. Have your say and help shape our services.
  • It gathers your views via surveys, focus groups and meetings.

They work closely with local service providers to help improve services delivered. This is to make sure they meet the needs of children and parent/carers in Calderdale.

For more about this, visit: Family Voice Calderdale.

Healthy Early Years Calderdale

An online health and well-being guide for parents of children aged birth to five years.

For full details, please visit: Health Early Years Calderdale.

Healthy Futures Calderdale

Our specialist teams can support families with things like:

  • sleep, healthy eating, allergies, continence, sexual health, complex health needs, body worries, puberty and growing up;
  • behavioural problems, emotional wellbeing, relationships, bereavement;
  • bullying, safeguarding, drugs and alcohol.

To access these services, phone: 0303 330 9974.

Max Card

This is the UK’s leading discount card for disabled, cared for and looked after children.

  • It helps families save money on days out at castles, zoos, bowling alleys, trampoline parks and more.
  • You can use this at venues across the UK to get free admission or a discount.

For full details, visit: Max Card.

Unique Ways supplies the cards in Calderdale and you can get one if you become a Unique Ways member.

To buy a card (£5), visit: Unique Ways: The Max Card.

Unique Ways

This is a local charity based in Halifax.

They offer support, guidance and a range of free services to families with disabled children/additional needs (aged 0 – 25). They directly support parent carers. They are a small team, the majority of whom are parent carers themselves. They have been established since 2001. You need to be a member to access their services, however, membership is free.

The service:

  • Not restricted to whether the child/young person has a formal diagnosis or not.
  • Available during term-time only.
  • Open for parent/carer support from Monday to Friday from 9.30am to 2.30pm.

They offer these free of charge:

  • Specialist sleep support.
  • Specialist form filling support.
  • Training courses and workshops.
  • Peer support sessions (coffee mornings and afternoon teas).
  • Sensory aid/toy library.
  • Book library.
  • Max Card provider (family discount card).
  • Membership communications (E-Bulletins, specific emails and text message).
  • Family Voice Calderdale (parent/carer forum for Calderdale).


April 2023 to March 2024:

  • SEND support in Education.
  • Behaviour that challenges.
  • Preparing for Adulthood
  • Understanding neurodiversity.
  • The positives of dyslexia and dyscalculia.

For more details, visit: Unique Ways courses and training.

Calderdale Joint Local Area SEND Inspection

We were inspected between 11th and 15th March 2019.

It covered all the local area. This included practice across frontline Education, Health and Care provision to meet needs of those with SEND.

Calderdale Joint Local Area SEND Inspection Update

As part of the national framework for inspecting local areas, we were inspected. This took place in March 2019 and covered the entire local area. It included practice across frontline Education, Health and Care provision to meet needs of those with SEND.

The Local Authority and Clinical Commissioning Group (CCG) were responsible for leading the inspection. However, the inspection considered how everyone in Calderdale identifies, meets needs and improves outcomes. It was completed by Ofsted and the Care Quality Commission (CQC).

The inspectors held a range of focus groups, visited a number of settings and met with parents, children and young people. Parents were also able to contribute directly to the inspectors and participate in an online webinar.

We want to thank parents, children and young people for their contribution to the inspection.

The inspectors have provided a written report which can be viewed here:

We are pleased the inspection noted that our Local Area leaders are ambitious for children and young people with SEND in Calderdale and that we know the strengths and weaknesses in our local area's SEND arrangements. The report found we are making strong progress in implementing the 2014 reforms and we engage well with children and young people with SEND and their families.

Inspectors also found children and young people with SEND have a strong voice in shaping provision and services. Leaders know children and young people's needs very well. Strategic decisions to expand opportunities for social development, employment and independent living in Calderdale fully reflect the aspirations of young people.

The report highlights and showcases a number of areas of good practice that helps make Calderdale special. It reflects the hard work, passion, commitment and drive from colleagues, teams, partners, young people, parents and carers to:

  • improve outcomes and the lived experience for children and young people with SEND in Calderdale;
  • and confirms our commitment to co-production.

There are lots of strengths detailed in the report along with some areas for development that we are already aware of and working on to continue to develop and improve. Across Calderdale we are determined to progress joint working together with parents, children and young people to further develop outcomes leading to improvements for our children, young people and families. Our action plans will be updated to ensure they capture the areas for development effectively.

Unlike other inspections, a judgement is not provided; however, where inspectors find areas of significant weakness, they can require the local area to complete a written statement of action (WSOA). Calderdale is not required to produce a written statement of action.

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