New or renewal applications
You must apply online for new licenses and renewals.
Before you apply, please read these documents: Taxis and Private Hire Policy.
After you submit your application
- Applications will take six weeks for the initial processing. We will then email you to let you know what the next course of action is. Please do not ask for an progress update if it is less than six weeks since you applied. Staff are busy with applications and it could extend the six week waiting time for you.
- If you submit a new application, our enforcement team will contact to arrange a visit before approval of the licence.
- Otherwise, your licence will be issued when approved, which you will get via email.