Customer Satisfaction Survey 2025
We want to hear about your experience when you contact us or use our website.
Closing date: Sunday 16th November at Midnight.
See our latest privacy notice for Blue Badge Concessionary Parking Permits.
Calderdale Metropolitan Borough Council of Town Hall, Crossley Street, Halifax, HX1 1UJ is registered with the Information Commissioners Office (ICO) under the provision of the Data Protection Act 2018. We take our responsibility as Data Controller under the Data Protection Act and UK GDPR very seriously.
From the Department of Transport or directly from yourself:
This will only be disclosed to:
The information you provide is used to assess if you are eligible for a Blue Badge concessionary parking permit.
We need to collect this information to meet our obligations under the Disabled Persons' Parking Badge Scheme. (Introduced under Section 21 of the Chronically Sick and Disabled Persons Act 1970.)
It may be shared with Ascenti Group Ltd when an independent medical assessment is needed to assess your application. The legal basis for this sharing are Article 6(1)(c) and Article 9(2)(b).
We only share relevant information about you with third parties where there is a legal basis to do so.
Relevant information may be given to the Police and parking enforcement officers. This is for the prevention and detection of a crime, which includes fraud and disorder. Calderdale Council is also required by law to protect the public funds it administers.
To meet our obligations under the following legislation (but not limited to):
We process personal information under the following GDPR lawful bases:
Where the information we process is special category data:
Note: Not all rights are absolute, so they will only apply in certain circumstances.
There is no cost to exercise your rights.
To make a request or to withdraw your consent, please email: bluebadges@calderdale.gov.uk.
If you make a request, we have one month to respond to you.
If you feel your data has not been handled lawfully, contact our Data Protection Officer:
You also have the right to lodge a complaint with the ICO.