Carers needs assessment and support - privacy notice

How we use your information

Calderdale Council of Town Hall, Crossley Street, Halifax, HX1 1UJ is registered with the Information Commissioners Office (ICO) under the provision of the Data Protection Act 2018. The Council takes its responsibilities as Data Controller under the Act very seriously.

This privacy notice explains how Calderdale Council will use your personal information to support carers in Calderdale in accordance with the Care Act (2014).

The type of information we will collect and process

The following information will be collected directly from you, your family member, or your carer:

• Name, address, telephone number(s)
• Date of birth
• GP Surgery
• Health details
• Details of the support being given/received
• Carers personal circumstances such as any children living at home and any help they give with care, work/family commitments, relationship to the person being cared for, details of anyone else you provide care for

The purpose of processing your information

Your personal information is collected for the following purposes:

• To comply with our duty to undertake a Carers Assessment under the Care Act (2014)
• To assess whether the carer has needs and what those needs may be, to consider the impact of the caring on the carer, and whether the carer’s needs meet the eligibility criteria for support from the Council
• To agree a support plan, which sets out how the carer’s needs will be met
• To communicate with you to provide appropriate information and updates
• To administer the making of any payments via the Council’s Prepaid Card system.

The lawful basis for the processing of your information

Personal information is processed under the following legal basis:

• Article 6(1)(c) – for compliance with a legal obligation to which the controller is subject, to keep financial records regarding any payments made which the controller is subject under legislation including the Companies Act (2006)
• Article 6(1)(e) - for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller under legislation including the Care Act (2014).

Special Category Information is processed under the following conditions:

• Article 9(2)(a) – Explicit consent
• Article 9(2)(h) – The provisions of health or social care or treatment and the management of health and social care systems and services.
• Schedule 1, part 1, DPA 2018 (2) – Health or social care purposes

Sharing your personal data

Your personal information will be shared with the following organisations or services commissioned by Calderdale Council, where appropriate and consent has been given:

• GPs
• the Carers Wellbeing Service or the Carers Mental Health Service, provided by Making Space
• Calderdale Alzheimer’s

Calderdale Council is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, to prevent or detect fraud. Your data will not be shared with any third parties without your consent unless the law allows us to do so.

How long we will keep your information

Your personal information along with a record of payments made will be kept for a maximum of 8 years after your involvement with us has ended, at which time your data will be securely destroyed.

Your rights

UK GDPR provides the following rights for individuals. Not all rights are absolute and therefore will only apply in certain circumstances:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling.

You can make a request in respect of these rights by writing to Dawn Collins, Commissioning Officer, Calderdale Council, Princess Buildings, 18 Princess Street, Halifax, HX1 1TS.

You have the right to complain to the Data Protection Officer if you feel that your data has not been handled in accordance with the law. You can contact the Council’s Data Protection Officer at information.management@calderdale.gov.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk