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Discretionary Rate Relief (DRR) - privacy notice

View our latest privacy notice for the purposes of assessing your application for Discretionary Business Rate Relief (DRR).

PN0004-2
Review August 2022

Calderdale Council of Town Hall, Crossley Street, Halifax, HX1 1UJ is registered with the Information Commissioners Office (ICO) under the provision of the Data Protection Act 2018. The Council takes its responsibilities under the Act very seriously.

The type of personal information we will collect

The following information will be collected directly from you:

  • Name and contact details of those applying for the rate relief
  • The address your group or organisation, where this is your personal address.

Why we collect and hold this information

Your personal information is collected for the purposes of assessing your application for Discretionary Business Rate Relief (DRR) as you have requested. We need to collect this information:

  • To verify that you are eligible for the relief;
  • To maintain accurate records of your organisation’s name and contact details.
  • To assess your application for the relief;
  • To contact you with the outcome of your application;
  • To administer your relief, should you be successful;
  • To maintain contact with you after your relief ends; and
  • To collate statistics and to conduct research (although in these circumstance no information that could identify you as an individual will be published).

Where you have opted-in to receive informational emails from us about the voluntary sector, consultations and future initiatives (see above for more details), we will rely on your consent for processing your information for this purpose. If you decide at any time that you wish to unsubscribe from receiving these emails you can do so by contacting us.

The lawful basis for the processing your data information

DRR application and administration

  • Processing is necessary for the performance of a contract – GDPR Art 6(1)(b)
  • Processing is necessary for compliance with a legal obligation to which the controller is subject – GDPR Art 6(1)(c)

Informational mailing list

  • Your consent for the processing – GDPR Art 6(1)(a)

Your rights

  • You have the right to ask for copies of what information is held about you.
  • You have the right to ask us to rectify information you think is inaccurate.
  • You have the right to request the restriction of processing of your information.
  • You have the right to ask us to erase your personal information in certain circumstances, unless we are required by law or statutory purposes to keep it. PN0004-2 Review August 2022

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at any time by writing to Steve Martin, 3rd Floor, Princess Buildings, Halifax, HX1 1TS if you wish to make a request.

How long we will keep your information

If your application is successful and your organisation is award a Discretionary Business Rate Relief (DRR) your information will be kept for a maximum of 6 years from when the relief ends for compliance with HMRC regulations. If your application is unsuccessful your application and any appeals will be retained 1 year from the date of the decision and destroyed, or until such time as the data is reviewed by us or removed at your request.

How to complain

You have the right to complain to the Data Protection Officer if you feel that your data has not been handled in accordance with the law. You can contact the Council’s Data Protection Officer at information.management@calderdale.gov.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office at www.ICO.org.uk

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