How we use your information
Calderdale Metropolitan Borough Council (the Council) is responsible for handling your personal information. Our address is Town Hall, Crossley Street, Halifax, HX1 1UJ. We are registered with the Information Commissioners Office (ICO) and follow UK Data Protection laws to keep your information safe.
What information we collect
From you:
- Name.
- Address.
- Contact details (email and phone number).
- Payment Information.
Why we collect your information
We need it to:
- Process and contact you about your application.
- Enter you into an agreement for a memorial tree or bench.
- Contact you in relation to your agreement, tree or bench.
- Send out renewal information.
- Enable us to meet all legal and statutory obligations.
- Take, process and chase up payments linked to your agreement.
Who we share your information with
We will never share your information with third parties without your consent unless the law allows us to do so.
How long we keep your information
- Where you pay for a memorial tree or bench, 10 years (maximum) from the date your application was received.
- Incomplete and unsuccessful applications will not be kept.
The legal basis for processing your data
- Article 6(1)(b):
- For the performance of a contract to which the data subject is party;
- or to take steps at the request of the data subject prior to entering a contract.
Your rights
Under UK GDPR, you have the right to:
- Know how we use your data.
- Access your personal data.
- Correct any inaccurate information.
- Ask us to delete your data.
- Restrict how we use your data.
- Get a copy of your data in a portable format.
- Object to how we use your data.
- Challenge automated decisions made about you.
Not all rights are absolute and some will only apply in certain circumstances.
You do not have to pay to exercise these rights. If you make a request, we will respond within one month.
Contact
To make a request, please email: parks@calderdale.gov.uk.
If you believe we have not handled your data properly, contact our Data Protection Officer, email: information.management@calderdale.gov.uk.
You can also report your concerns to the Information Commissioner's Office.