This privacy notice explains how we will process any personal information you choose to share in one of our surveys or consultations.
- Calderdale Metropolitan Borough Council of Town Hall, Crossley Street, Halifax, HX1 1UJ is registered with the Information Commissioners Office (ICO) under the provisions of the Data Protection Act 2018.
- The Council takes its responsibilities as Data Controller under the Act very seriously.
The type of information we will collect
Surveys and consultations may collect some personal information about you, if you choose to share it. This may be information collected directly from you, or from information given to a partner organisation. An example is survey responses or email feedback you have agreed to be shared with Calderdale Council.
The following personal information may be collected:
- Your name
- Age
- Sex
- Gender identity
- Sexual orientation
- Address
- Phone number
- Email address
- Ethnicity
- If you have a disability or long-term health condition
- Employment status
We may also collect your comments or views on different topics.
Why we collect and hold this information
We use your information to:
- Contact you (for example if you enter a prize draw).
- Understand what you think about different issues.
- Improve our services and policies based on your feedback.
- Be certain we are hearing from all kinds of people in Calderdale.
Sharing your personal data
We use different software to create surveys. These different kinds of software also process the data you share with us. You can usually see the name of the software in the survey link. Data is shared in the following ways:
- Data may be shared between the Council and Snap Surveys if you have completed a Calderdale Council survey using their software. Visit https://www.snapsurveys.com/ to view their privacy notice.
- Data may be shared between the Council and Go Vocal if you complete a survey made on our Engage Calderdale platform. You can view the privacy notice at https://engage.calderdale.gov.uk/en-GB/pages/privacy-policy.
- Data may be shared between the Council and Microsoft if you complete a survey made using Microsoft Forms. You can view Microsoft’s privacy notice at https://www.microsoft.com/en-gb/privacy/privacystatement.
- Data may be shared between the Council and Google if you complete a survey made using Google Forms. You can view Google’s privacy information at https://policies.google.com/terms.
- Data may be shared between the Council and Survey Monkey if you complete a survey made using their software. You can view their privacy notice at https://uk.surveymonkey.com/mp/legal/privacy/.
- Your personal information will not be shared with any other external organisations. We will never share your information with third parties without your consent unless the law allows us to do so.
The lawful basis for processing your data
- Article 6(1)(a) and 9(2)(a) – your explicit consent to process the information for the purposes stated.
Retaining your personal information
Personal information given in a survey or consultation will be retained in an identifiable format for a maximum of 12 months from the closure of the survey or consultation. Then it will be securely destroyed.
Your rights
The General Data Protection Regulations (GDPR) provides the following rights for individuals. Not all rights are absolute and therefore will only apply in certain circumstances:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
You have the right to complain to the Data Protection Officer if you feel that your data has not been handled in accordance with the law.
The Council’s Data Protection Officer can be contacted at information_management@calderdale.gov.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk
If you wish to withdraw your consent, please contact the Council’s Consultation Officer at: consultations@calderdale.gov.uk.