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Report a missed waste collection

Let us know if your household waste or recycling was not collected on the scheduled collection date.

Points to remember:

  • You cannot report a missed collection more than 48 hours after the scheduled collection date.
  • You must allow crews until 5pm on the day of collection before you submit a report.
  • Your containers must have been outside your property at 6am.
  • If access was blocked, the crew will return and retry the next day.

Start

For more details, please see: Household collections.

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