Phone lines will be unavailable
As part of essential technology upgrades, our phone lines will be unavailable from 4pm on Monday 1st September for a few hours.
The COVID-19 pandemic has caused many of us to reconsider what we want from life. Also, how we can make things better.
From the moment you leave the house, you come across vital council services. Local government is critical in so many areas of our lives:
"You do feel like you are contributing to something. More than just doing a job and sitting at a desk from 9 to 5. It is helping people who maybe cannot get help anywhere else. To be a part of that makes you feel happy. Like you have found a job where you can make a difference to some people's lives. Even if it is just a very small difference."
The way we deliver customer service is core to us providing public services that are efficient and effective. This is for all staff, not just those who answer phone calls or see customers face to face. For more about this:
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While working for an organisation that really cares and supports its staff, you will also benefit from: