Apart from properties that are exempt from business rates, each non-domestic property has a rateable value which is set by the Valuation Office Agency (VOA), an agency of Her Majesty's Revenue and Customs. They draw up and maintain a full list of all rateable values, available at: Valuation Office Agency (GOV.UK).
The rateable value of your property is shown on the front of your bill. This broadly represents the yearly rent the property could have been let for on the open market on a particular date.
Note: For the revaluation that came into effect on 1st April 2023, this date was set as 1st April 2021.
The VOA may alter the valuation if circumstances change. The ratepayer (and certain others who have an interest in the property) can also check and challenge the valuation shown in the list if they believe it is wrong. For more about the grounds on which challenges may be made and the process for doing so:
- contact the VOA;
- or visit: Check and challenge your business rates valuation (GOV.UK).
Contact the Valuation Office
- Valuation Office
- Telephone: 03000 501501
- Email: nsorevalenquiries@voa.gsi.gov.uk
For more details on how to contact the VOA, visit: Valuation Office Agency Contact Finder (GOV.UK).