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Working as a Volunteer in the Hospitality Industry

Award for Skills in Employment, Training and Personal Development.

Course description

Accredited by NOCN.

Some of the units you will cover on this course include:

Working as a volunteer 

  • Be able to identify the context of volunteering.
  • Understand what tasks are necessary.
  • Be able to follow instructions to complete a task.
  • Be able to evaluate self in the role as a volunteer.

Using local and seasonal produce to create healthy meals

  • Know different kitchen utensils and equipment.
  • Know about a balanced diet.
  • Understand the importance of eating a healthy diet.
  • Understand what is meant by local and seasonal produce.
  • Know about simple cooked snacks.
  • Know the benefits and disadvantages of using local and seasonal produce in cooking.
  • Be able to create a healthy meal using local and seasonal produce.

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Course level

Entry Level - Qualifications at Entry 1 to Entry 3 recognise basic knowledge and skills used in everyday life or in the workplace, and help to build confidence.

Who is this course for?

Residents of Calderdale aged 19+ that are currently working at Entry 3. The course aims to give learners an opportunity to consolidate their skills that will enhance their volunteering experience in the hospitality sector. 

What do I need to bring?

You do not need to bring anything to this class.  All the resources will be provided for you. 

Assessment process

Your tutor will give you an assessment to check what you already know. This information will help the tutor to design your lessons to match the content of the units for you to achieve the best results. 

Your teacher will use the assessment results to plan lessons to support your progress.  

chef preparring food
Qualification-based learning

Course information

Start date: 5th February 2026
Time: 10am to 12noon
Day: Thursday
Venue: Heath Campus

Course length: 18 weeks
Course code: PP00ET2
Course level: Entry 3

Fees

Full fee: £165
Fee waiver available: Yes
Additional costs: No

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Additional information

Learning delivery method

We have the skills, resources and dedication to help you access the learning you need to enrich your life.

Your course will be delivered by a highly qualified, experienced and knowledgeable tutor via:

  • The classroom, face-to-face teaching at Heath Campus or other venues in Calderdale.
  • Also, Google Classroom will be used to access:
    • electronic learning resources;
    • coursework set by your tutor;
    • collaborative work;
    • and online sessions, if needed.

What we expect from you

You must do various learning activities so we can make sure you are making the expected progress. This is because:

  • your course is funded in full or part by the Government via the West Yorkshire Combined Authority;
  • and all Calderdale Adult Learning (CAL) learning is subject to Ofsted inspection.

You may need to do extra work outside of session times to extend your learning or comprehension, where needed. Also, you are expected to be:

  • punctual;
  • attend regularly;
  • and show commitment to achieve successful completion of the course.

Important: You may lose your place, if:

  • your attendance drops below 88%;
  • or you do not attend three classes in a row and have not informed CAL.

How you will know if you are making progress

An Initial Assessment activity at the start of the course will enable your tutor to assess your starting point.

  • For non-accredited learning this will be completed using a set tutor assessment relevant to the subject area.
  • For accredited courses this requires learners to complete an assessment on the BKSB learning platform.

In every class we acknowledge and accommodate for different levels of skill and experience. This is so learners will be encouraged to identify and work on their own areas for improvement.

You will have a 'Learner Journey' with your tutor. Here, you will set the learning targets that you want to meet.

During the course, you will have the chance to:

  • discuss your progress with your tutor;
  • complete regular assessments;
  • and be given feedback, both verbal and written, on work that you produce.

Support for your progression and next steps

Please refer to:

  • the advice given to you by your course tutor towards the end of your course;
  • or speak to CAL's IAG Officer for information on how you can progress.

For our latest courses, see: Adult Learning.

If you need support in literacy, numeracy, IT or employability skills, please speak to your tutor in the first instance.

Information, advice and guidance

CAL Service has been awarded the matrix Standard, the national quality standard for organisations delivering IAG on learning and work.

We aim to help learners progress through their chosen course of study. Tutors, learning support staff and our IAG Officer can help you decide if a course is right for you. If it is not, we will aim to put you in touch with another provider.

For more detailed and specific careers advice, we work in partnership with the Education Development Trust.

You can also contact the National Careers Service on 0800 100 900. Their website is also an excellent source of information on careers, finding a job, courses and learning: National Careers Service.

Contact us

Calderdale Adult Learning:

Address:

  • Heath Campus, Unit 4, Free School Lane, Halifax. HX1 2PS.

Phone:

Email:

Office hours:

  • Monday to Thursday from 9am to 4pm.
  • Fridays from 9am to 1pm.

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