We have now moved away from paper-based enrolments. If you need support with enrolling, you can always visit Heath Campus at a time to suit you. We can provide you with a paper enrolment form to complete by request.
If you require any information, advice or guidance on courses and learning, please contact us on 01422 392820.
Enrolment is easy at the online Learner Hub
1. Find a course
Visit the Course search page to find a course you are interested in. You can search by category, day, or venue.
We advise you to read the course description to ensure it’s right for you and will meet your needs.
2. Begin your enrolment
Click the ‘Enrol now’ button beside your chosen course – make sure you are selecting the correct date/time if there is more than one option available!
If the course is full, you can leave your contact details to join the waiting list.
3. Login to the Learner Hub
Our Learner Hub streamlines your enrolment experience. If you’ve been a CAL learner before, you will already have an account - just enter your personal email and click ‘forgot password’.
- First time users: Click ‘create an account’.
- Returning users: Enter your login details and sign in.
Once signed in, complete the online enrolment form by signing the Learning Agreement Declaration, uploading ID and evidence documents, and making payment. If any sections are left incomplete your place on the course will not be confirmed!
4. Secure your place!
Your place on the course is secured when all sections of the form are completed. You will be emailed confirmation and an e-receipt.
You can access the Learner Hub at any time to make outstanding payments, update your contact details and view a record of your past enrolments. Visit our Learner Hub to sign in.
Forgot your password? Click ‘Forgot Password?’ and enter your email. You’ll be sent a link to reset your password – make sure to check your spam folder!
Enrolling on an English, Maths or ESOL course
You must have an Initial Assessment (skills check) before enrolling so that we can establish your starting point and ensure you are placed in the correct class at the appropriate level for your needs.
Find a course and read the details. You can then click on the enquire button and leave your details for us to contact you.
You can also get in touch by phone: 01422 392820 or email: cyps.cal@calderdale.gov.uk to find out about our next assessment dates and to book a place.
Early enrolment discount for 2024/25
Get a 10% early bird discount on your term 1 learning when you enrol and pay by 1st September 2024.
ID and documents required
As part of the enrolment process or before you attend your first class:
- If you have applied for an unemployment/low-income fee waiver, we will ask you to provide relevant documents to evidence this.
- We must also verify a form of ID for all new learners, so please have this available at the centre. This can be a driving licence, passport or bank card.
- If you are doing an accredited course with us. We may need to see your photo ID when we register you for the exam.
Paying for your course
Course funding and eligibility
Most courses that we offer are partly or fully subsidised by the Government. This is through the West Yorkshire Combined Authority (WYCA). The purpose of this funding is to support learners in England to develop their knowledge and skills.
To allow us to claim the funding for your course you will need to:
- Confirm you are aged 19 or above on 31st August 2024.
- Have lived in the UK/EU/EEA for at least the last three years (there are some exceptions to this that our Learner Support team can tell you about).
- Be a resident in Calderdale or within Leeds City Region.
- Read our terms and privacy notice then fully complete a Learning Agreement/Enrolment form.
- Complete specific paperwork during your course, such as an Individual Learning Plan to record your progress.
Fees and waivers
Fee waivers, where applicable, are indicated in the brochure timetables and on our website.
Please note: Fee waivers are not available on most of our Tailored Learning First Step/Next Step courses. These courses are co-funded by us through our Adult Skills Funding from the West Yorkshire Combined Authority, and you will need to pay a course fee as a contribution towards the cost of the course.
For our full fees policy, see: Plans and Policies.
Learners on unemployment related benefits or low wages
You may be eligible for a fee waiver on our Adult Skills accredited and Digital/IT courses if you are unemployed, available for work and on JSA, ESA or Universal Credit. You may also be eligible if you are working and in receipt of a low wage (earning less than £25,000 per year).
These courses are fully funded by us. If you think that you may be eligible, please tick the fee waiver that applies during the enrolment process and upload your evidence documents. We will need to verify your evidence documents before your enrolment can be confirmed.
Early enrolment discount
Everyone can claim a 10% early enrolment discount on course fees in term 1 when you enrol and make payment by 1st September 2024.
When enrolling online please ensure you select the 10% early enrolment discount on the 'Fees and Waivers' screen as we will not be able to refund this after you have made payment.
Methods of payment
You can pay your course fees (if applicable):
- Online: when you enrol via our website and the Learner Hub.
- In person or over the phone: if you are unable to make payment online, need support with enrolling or a hard copy enrolment form.
Please note: Your place on your chosen course(s) is not secure until payment has been made.
Can I spread the cost of my payments?
Yes, you can. Where an individual course fee is over £150 you can pay the balance in two instalments. This is payable before the course start date.
If you require this option, please speak to a member of our team before making any payment.
Refunds and withdrawals
Fees are non-refundable, except in the following circumstances:
- When CAL has cancelled the full course, in which case all fees paid will be refunded.
- Where CAL has cancelled 25% or more of the course’s total guided learning hours, for example due to bad weather or tutor illness, and the session(s) missed cannot be
provided via the Google Classroom platform and/or on an alternative date/time. In this
instance the learner will be refunded on a pro-rata basis for the session(s) missed only. - Where there is a complaint made through the Complaints Procedure about the quality of the course which is upheld (this could be a full or partial refund).
- When a fee has been paid in advance of the course start date and CAL has received formal notification of withdrawal from the learner no later than 10 working days before the learner’s start date. If you withdraw later than this, you will not be entitled to a refund. Please note, refunds in these circumstances will have a £15 administration fee applied to help cover our processing and handling costs.
- Where there are exceptional mitigating circumstances.
CAL will endeavour to make all refunds due within 14 days of authorisation of the refund. Refunds will be made to the person who paid for the course where this is different from the person who attended the course.
If the service needs to alter, postpone or cancel courses or services (e.g. a course may close or merge because there are not enough learners) CAL is not liable for any additional costs incurred by the learner because of the changes.
In the case of learners enrolling on the third or subsequent week of a course, where permitted, the fee amount should be pro-rata to reflect the number of course hours remaining.
More information
How do I know if I have a place on a course or not?
- After completing your enrolment via the website and Learner Hub you will receive a confirmation email and e-receipt if applicable.
- If the course is full, this will be indicated on our website, and you will be unable to enrol. You can request to go on a waiting list and be notified if a place become available.
Changes and cancellations
We aim to deliver all courses as advertised. However, courses can be cancelled or changed if:
- enrolments are too low;
- or in the event of unforeseen circumstances.
Note: Dates for enrolment are provisional and subject to change.
Disclaimer
- Every effort has been made to give accurate information.
- Calderdale Adult Learning can accept no responsibility for errors or omissions.
- We reserve the right to introduce changes to the information given here.
- This includes the addition, withdrawal, relocation or restructuring of the courses.
- Fees may vary from the published prices.