The Department for Work and Pensions (DWP) has asked us to looked at your award. Their Housing Benefit Award Accuracy (HBAA) scheme makes sure you get the right amount of benefit.
- It is important that you respond to any contact from us within one month. (This will avoid your current benefit from being stopped.)
- If there are exceptional reasons which could cause a delay, let us know right away.
Note: If your award is stopped, you must claim Universal Credit for help to pay your rent, if:
- You are working age;
- and do not live in supported housing.
If you need any help:
- Phone Customer First: 01422 288003;
- or email: benefits.unit@calderdale.gov.uk
If we have asked you to provide any evidence, please email it to: benefits.support@calderdale.gov.uk.