How to get help from us
Do you need help to live on your own and safely in your own home? We can:
- Help you find out what help you need.
- Let you know what there is in your area.
- Discuss how to pay for support.
This initial help is for everyone. To talk about you and what help you need, please contact: Gateway to Care.
You can also use our online form:
Request adult social care services
Services we can provide
- Care alarm services.
- Assistive technology.
- Personal care.
- Outreach support.
- Sitting services.
We also offer other support, such as transport, equipment and more.
Paying for services
The above help is not always free. You will not have to pay a charge, if you:
- Suffer from Creuzfeldt Jacob Disease.
- Get 100% Continuing Healthcare Funding.
- Get aftercare under Section 117 of the Mental Health Act.
Please note: Most people will have to pay towards the cost. The amount to pay will depend on a financial assessment. Some people may have to look for and arrange help for themselves after assessment.
Do you have savings or investments (capital) over the current national threshold of £23,250? If yes, you will be asked to pay the lower amount of either:
- The full cost of care;
- or the maximum charge.
Please note: If your capital is below £23,250, we need to see full details of your income and capital.
For more about paying for support and assessing charges, see: Paying for your care and support.