Translation disclaimer (Translation disclaimer)

This content has been translated by a computer program and may not be 100% accurate.

(This content has been translated by a computer program and may not be 100% accurate.)

Housing Allocation Policy

Details of the Housing Allocation Policy for Calderdale Council and Together Housing.

With Together Housing, we revised our Housing Allocation scheme in 2013. This scheme is known as KeyChoice.

For more details, please read:

Changes introduced by the revised policy

  • Disqualification from membership will replace suspensions.
  • Gold band priority will be extended to include urgent management transfers and bereaved spouses of service personnel who are required to vacate service accommodation.
  • Silver Plus priority will no longer exist.
  • Silver band priority will be extended to include under-occupying Calderdale tenants and people experiencing financial hardship who can no longer afford to remain in their current home.
  • Members may be given additional preference in a shortlist to recognise employment, service in the regular or reservist armed forces or a community contribution.
  • Members with outstanding rent arrears to a participating landlord or CMBC may be given less preference in a shortlist than those who do not have such debts.
  • Owner Occupiers will be expected to actively market their home within three months of accepting a rented home owned by a Housing Association.
  • Applicants with an ownership stake in another property may be offered an assured short-hold tenancy until such time as that stake is relinquished.

Who can join the KeyChoice Scheme

Anyone over the age of 16 may join Keychoice unless they are not eligible to join or do not qualify for an allocation of social housing

Certain people from abroad will not be eligible to join KeyChoice regardless of their circumstances. This includes some British Citizens who have lived abroad and have recently returned to the UK.

Some applicants will not qualify for an allocation of social housing because of their behaviour. Examples of behaviour that may result in disqualification are:

  • Rent arrears in current home (social landlord tenancy only)
  • Accommodation charge debts in CMBC temporary accommodation
  • Former tenant arrears where no satisfactory repayment arrangement has been made or maintained (social landlord tenancy only)
  • Anti-social behaviour by the applicant
  • Convictions for using or supplying drugs and other illegal substances
  • Convictions for using a home for illegal or immoral purposes
  • Allowing the condition of a rented property to deteriorate
  • Theft or damage to any property currently or previously owned by a social landlord ( including Calderdale Council temporary accommodation)
  • Burglary or theft from dwellings, motor vehicles etc
  • Assault
  • Intimidation and or harassment to members of the public and or staff of any housing association operating in Calderdale
  • Obtaining a tenancy by deception; for example giving false information or failing to notify of a material change in circumstances
  • Behaviour that continues to pose a risk to the community

Each application for membership will be considered individually and a disqualification may be lifted if a satisfactory arrangement or undertaking is made and maintained with the relevant landlord.

Young people age 16 or 17 may apply to join KeyChoice but if offered a tenancy this is likely to be an 'Equitable Tenancy' and an appropriate person or organisation will be required to act as a 'Trustee'.

How to join the KeyChoice Scheme

Complete the on line form at KeyChoice

Housing priority bands

There are three priority bands; Gold Silver and Bronze. An outline of each priority band is given below.

Housing priority bands
Band Description
  • People with a local connection to Calderdale who have been accepted by CMBC as unintentionally homeless and in priority need
  • People who need to move urgently on medical or welfare grounds
  • Tenants of a housing association or Calderdale Council who are required to move to allow for improvement work or disposal
  • People with a local connection with Calderdale who have left the armed forces within the previous three months or will be leaving within the following 6 months
  • Bereaved spouses and civil partners of armed forces personnel who are required to leave service accommodation
  • People living in a property that has been served with a clearance order/ closing order or prohibition notice by CMBC
  • Urgent management transfers
  • Households accepted by CMBC as homeless, but who are either non- priority or intentionally homeless.
  • Homelessness prevention- Households accepted by CMBC to be in priority need and unintentionally threatened with homelessness within 4 weeks
  • Homelessness prevention -Households likely to be in priority need who are considered by the CMBC Housing Options Team to be at strong risk of homelessness within the next 2 months
  • Standard medical or welfare cases
  • People living in unsatisfactory housing
  • People who need to move to a particular locality in the district to avoid hardship
  • Calderdale tenants who are under-occupying their homes by at least one bedroom
  • Calderdale households who are experiencing financial hardship and are unable to afford their existing home
  • Management Transfers
  • All other qualifying members
  • Following completion of the on-line application form, the KeyChoice website will allocate you a provisional priority band when you submit your details.
  • Your circumstances must be verified before an offer is made and you may be required to provide additional information.
  • All priority categories linked to homelessness and some other factors will require a detailed investigation by Calderdale Council Housing Options Service. This investigation may take several weeks and if you believe that you are homeless or at risk of homelessness you are advised to make contact with Housing Advice as soon as possible.
  • Gold band is usually valid for three months and silver band is valid for twelve months. Gold band will usually be withdrawn if you refuse an offer of a property that is considered suitable for your needs.
  • As well as being awarded a priority band you may also be given additional or less preference when a particular property is let. You may be given additional preference because of your employment status, volunteering activity or current or former service in the regular or reservist armed forces.
  • You may be given less preference because of rent arrears that are not serious enough to result in you being disqualified from membership, but which are still outstanding at the time your bid for a particular property was made.

Webpage feedback

Was this page helpful? Rate this page helpful Rate this page unhelpful