Translation disclaimer (Translation disclaimer)

This content has been translated by a computer program and may not be 100% accurate.

(This content has been translated by a computer program and may not be 100% accurate.)

Doors and windows

If you are a tenant then it is the landlord’s responsibility to ensure that external doors and windows are in a good state of repair. They should be fitted with suitable draught proofing and adequate locks.

Windows should be capable of being opened and closed properly, stay open safely, be fitted with locks and you should be provided with a key. External doors should be fitted with 5 lever mortice lock and be capable of being easily opened and closed.

If the property has wooden frames they should be in a reasonable state of repair. If they are rotten and beyond repair then they should be replaced by your landlord. Building Regulations require them to be double glazed but they can be wooden or PVC. Double glazed windows are filled with gas and sealed so normal air cannot get in; however sometimes seals can break and moist air can enter and cause condensation or misting. This does not normally require a complete replacement of the frames.

If windows or doors are damaged as a result of your actions then normally you will be responsible for repairing them. It is advisable to notify your landlord beforehand. If the damage is a result of someone trying to break into the property then normally the landlord should arrange a temporary repair immediately.

What you can do

  • If your windows/doors are in a bad state of repair contact your landlord. Ask for them to be repaired or replaced.
  • If they are draughty, ask your landlord to fit suitable draught proofing.

What we can do

If your landlord will not do essential repairs to windows or doors, we may be able to help you, contact:

Community Safety: