APCOA Connect provides this system via their app for all Council on-street and off-street parking.
Where to get the APCOA Connect parking app
- For Apple mobiles, visit: Apple App Store.
- For Android mobiles, visit: Google Play Store.
How to pay
After you download the app, you will need to:
- Register your details.
- Enter a location ID number.
- Select or add your vehicle.
- Select the length of time you want to park for.
- Pay via debit or credit card.
If you need to extend your stay, you can do this:
- Via the app or over the phone.
- There is no need to go back to your vehicle.
Important note: This can only be done if it is within the maximum stay period of your chosen parking location.
Other ways to pay
- Online, visit: APCOA connect.
- By phone: 01895 262122.
- At the ticket machine:
- Cash.
- Credit/debit card (contactless). Follow the instructions on the front of the machine. Please note: There are no extra charges with this payment type.
Where you can find cashless information and location ID numbers
On the side of each ticket machine there will be:
- Details of how to pay using the app.
- A unique location code. (This is needed for the system to find your location.)
- A phone number to call to pay over the phone. (You will need the same information this is needed for the app.)
Cost to use the app
- 8p per transaction.
There is an optional text reminder to confirm your transaction and another to notify you of the expiry time.
- These cost 5p per text.
This optional extra can be enabled/disabled by the user within the app. (Select manage account/SMS.)
Permit and disabled badge holders
You will see no change. Just clearly display your valid badge or permit in your parked vehicle.