APCOA Connect provides this system via their app for all Council on-street and off-street parking.
Where to get the APCOA Connect parking app
- For Apple mobiles, visit: Apple App Store.
- For Android mobiles, visit: Google Play Store.
How to pay
After you download the app, you will need to:
- Register your details.
- Enter a location ID number.
- Select or add your vehicle.
- Select the length of time you want to park for.
- Pay via debit or credit card.
If you need to extend your stay, you can do this:
- Via the app or over the phone.
- There is no need to go back to your vehicle.
Important note: This can only be done if it is within the maximum stay period of your chosen parking location.
Other ways to pay
- Visit: APCOA connect.
- Over the phone: 01895 262 122.
- Cash (at the ticket machine). Please note: There is no physical debit/credit card facility on the actual ticket machines. No change is given and overpayments are accepted.
Where you can find cashless information and location ID numbers
On the side of each ticket machine there will be:
- Details of how to pay using the app.
- A unique location code. (This is needed for the system to find your location.)
- A phone number to call to pay over the phone. (You will need the same information this is needed for the app.)
Cost to use the app
- 8p per transaction.
There is an optional text reminder to confirm your transaction and another to notify you of the expiry time.
- These cost 5p per text.
This optional extra can be enabled/disabled by the user within the app. (Select manage account/SMS.)
Permit and disabled badge holders
You will see no change. Just clearly display your valid badge or permit in your parked vehicle.