We issue a number of permits for use in Calderdale for residents, non-residents and commuters.
- Contract permits. For use in most long stay on-street, off-street and pay & display bays (virtual permits).
- Resident permits. For use in Resident Parking Zones (virtual permit.)
- Visitor permits. For use in Resident Permit Zones (paper permit).
- Suspended bays/waivers. For use where (virtual permit):
- A vehicle needs to stay longer than permitted in a pay and display bay;
- or the bay needs suspending from use for works.
- Health worker permits. For use in Resident Permit Zones (virtual permit).
Access only permits
There is not an automatic right to some permits. The issue of these depends on certain criteria being met, such as:
- Whether you live in a Resident Permit Zone, with no alternative parking.
- Whether you live on a road/street affected by a School Street restriction.
These are now available for some permit types. They are quicker and easier to apply for and are more flexible in how you can use them.
- Easier to apply for a permit. Manage, renew and pay online anytime, with no need to contact us.
- No £25 fee charge to replace a permit. This is done through your account.
- Realtime Information. Our enforcement team can check if a vehicle has a permit by putting the registration number into their handheld device.
- Multiple permits. You can apply and pay for multiple permits in one transaction.
- Improved timescales. You do not need to wait for it to arrive in the post, it can be used right away.
- Better for the environment by not printing paper permits.
- Much less chance of fraud, as they cannot be copied or altered.
- Less risk of a permit being lost or stolen.
- Less risk of getting a Penalty Charge Notice. No permit to forget to display or that can fall from the windscreen.
- Improved management of permit changes within your account. This covers change of vehicle, cancel permit or change your personal details. Most changes are effective right away.
- Automatic permit renewal reminders will be sent before a permit expires.
It has not been possible to virtualise all permit types and some are still paper only. Most issued to specific vehicle registration numbers are now virtual permits.
These will still be used when there is a need to display a permit to prove eligibility, for:
- Visitor parking in a Resident Permit Zone (RPZ).
You can apply for and manage these with a permit account.
- These are posted out to be clearly put on display in a vehicle.
- They are not linked to a vehicle registration and the details will not show on an Enforcement Officer's handheld device.
- An admin fee of £25 will apply to replace a permit.
- Failure to clearly display permits may result in a Penalty Charge Notice/Fixed Penalty Notice.
- All permits issued via the existing permit system will stay under the previous terms and conditions. These must be clearly visible in the vehicle until the expiry.
Create an account
To apply for a permit using the new system, you will need to create an account. For this, you will need to:
- Enter a valid email address.
- Create a password.
An email will be sent to your chosen email that requires you to activate the account.
You will need to choose an account type:
- Resident: For Calderdale residents only. Residents can apply for contract, resident, visitor (where applicable), prohibition of driving/entry and suspended bay permits.
- Public: For those that live outside Calderdale, but need a contract or suspended bay permit.
- Staff: For Calderdale Council staff only.
- Other: For health worker and school street permits.
Apply for a permit
Once you have created an account you can then apply for your chosen permit(s).
Only permits that are applicable to your account type address will be available for selection. For example, only resident permits will show if your property is eligible for Resident/Visitor permits.
Renew a permit
There is no automatic renewal of a permit. The account holders is responsible for making sure their permit(s) is renewed in a timely manner.
A reminder email will be sent to the account holders' email address, around 28 days before it is due to expire