Resident and visitor permits

It is important that the driver and permit holder comply with the terms and conditions (T&Cs) of use. This is to make sure that a Penalty Charge Notice (PCN) is not issued.

Terms and conditions for resident permits

Parking Services will not cancel any PCNs where the T&Cs (below) are not adhered to.

1. There is currently a £35 admin fee to be paid for each permit. This must be received before the permit is processed and becomes valid. This payment is not refundable. 
2. Permits must only be used by vehicles registered to the eligible property. Please note: The registered keeper must also be a resident at the property.
3. Permits can only be used in the zone shown on the sign in the area. If there are no spaces in the zone, other parking must be found.
4. The permit does not guarantee a parking space, nor does it reserve a parking space solely for your use.
5. Permits cannot be used to park in any other areas, such as car parks at any time for any reason.
6. Permits are not valid when being used by vehicles advertised for sale on the highway.
7. If you change your vehicle, you must update your Vehicle Registration Mark (VRM) via the online permit portal anytime. This can be done in 'My Account'.
8. If a permit(s) is no longer needed or you move property, please ask us to cancel it. You can do this via the online permit portal at any time. This can be done in 'My Account'.

For any queries, please phone: 01422 392171 (Monday to Friday from 9am to 5pm).

Terms and conditions for visitor permits

Parking Services will not cancel any PCNs where the T&Cs (below) are not adhered to.

1. There is currently a £35 admin fee to be paid for each permit. This must be received before the permit is processed and posted to you. This payment is not refundable. 
2. Permit(s) are issued on an annual basis and are valid for 12 months from the date of issue.
3. The permit is only to be used by genuine visitors to your property. (For example friends, relatives and tradespeople. The permit must be clearly displayed in the vehicle.) You are responsible for getting the permit back when the visitor leaves.
4. Permits can only be used in the zone shown on the sign in the area. If there are no spaces in the zone, other parking must be found.
5. Permits cannot be used to park in any other areas, such as car parks at any time for any reason.
6. Permits are not valid when being used by vehicles advertised for sale on the highway.
7. If you apply for a replacement permit there will be a fee of £35 you must pay, whatever the reason. This is not refundable.
8. Any misuse of the permits may result in your permit being withdrawn or a PCN being issued. This includes giving your permit to family/friends/associates to use for all day free parking. Spot checks will be done by Civil Enforcement Officers and Parking Services Staff.
9. Permits must not be sold to any third parties. Any reports of this nature will result in the permit being withdrawn.
10. The permit must not be altered or changed in anyway. Any unauthorised changes will make the permit invalid.
11. If you move property, the permit is not transferable to the new resident and should be cancelled. The admin fee paid is not refundable.
12. Requests for the renewal of a permit should be made at least six weeks in advance of the expiry date. Permits will only be posted to the account holders address and cannot be collected from any Council building.
13. Where late applications are made, other parking will need to be found whilst the permit is being processed.
14. The Permit remains the property of Calderdale Council.

For any queries, please phone: 01422 392171 (Monday to Friday from 9am to 5pm).