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Bulky item collection

Find out how to request collection of a bulky waste item, along with guidance and prices. Find out other things you can do, like recycling.

We provide this service for domestic properties only and there is a charge.

Before you pay for us to collect any items, you may be able to dispose of them yourself:

Online request

If you want a bulky item collection, please complete the online form:

Request a bulky item collection

Please note: Before you submit your request, please make sure you have noted all the items to be disposed of. You cannot add more items later. All items must be outside, neatly stacked and accessible from the time of your order.

What we can collect and how much it will cost

We can collect large household items from your property for a charge:

Bulky household items - £25 per collection

We will collect:

  • Beds, mattresses and bed frames.
  • Bicycles.
  • Cardboard and packaging.
  • Carpet, rugs and underlay. (Please cut to manageable rolled lengths of 6 feet and keep as dry as possible. The crew will not be able to take large heavy carpets.)
  • Children's toys.
  • Electrical goods. (Such as computers, DVD players, TVs, microwaves, cookers, washing machines, electric fans, lawnmowers, sun beds and tumble dryers.)
  • Freestanding household furniture. (Such as tables, wardrobes, TV stands and cabinets.)
  • Prams and pushchairs.
  • Refuse bags. (Only household rubbish.)
  • Sofas, chairs and armchairs.

We will not collect:

  • Fixtures and fittings. (Includes internal/external doors, windows, radiators, laminate flooring, fitted cupboards, fitted wardrobes, bathroom suites and any other fixtures or fittings.)
  • Building rubble and waste.
  • Tiles.
  • Plasterboard.
  • Wood.
  • Garden fences, sheds or gates.
  • Garden waste. (Please see: Garden waste collection service.)

Fridges and freezers - £25 per item

We will collect one:

  • Freezer, fridge or fridge-freezer only.

We will not collect:

  • Any of the above with food still inside.

Where you should put your items

  • Outside your property, including outside any other building like a shed or outhouse.
  • In an accessible and unlocked location.
  • Ready for collection before you place your request and make the payment.

How long it will take to collect

  • Collections can take place at any time from when your order is placed, up to 28 working days.

If you cannot get your items outside

There is a different charge for the collection.

Please phone: (01422) 288002 to arrange for an officer to visit and give a quote.

If you have items that we will not collect on the bulky waste service

These can be taken to the Household Waste Recycling Centre. Some HWRCs cannot take all items, please check before you visit.

We may be able to collect the items as a Special Bulky collection. There is a different charge for this service. Please phone: (01422) 288002 to arrange for an officer to visit and give a quote.

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